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Samsung Business Phones



Samsung OfficeServ 7100 Features

Account Code Entry
  • Forced-Verified
  • Forced-Not Verified
  • Voluntary

Account Code Key
Account Code Key One Touch
Administrator Program Key
All Call Voice Page
Attention Tone
Audio Message with Alarm (Timer) Reminder
Authorization Codes

  • Forced
  • Voluntary

Auto Answer on CO
Auto Attendant
Automatic Call Distribution (ACD)
Automatic Hold
Background Music
Branch Group
Call Activity Display
Call Center

  • Agent Busy/Manual Wrap Up Key
  • Agent PIN (ID) Numbers
  • Agent Login & Logout
  • Automatic Logout
  • Automatic Wrap-Up Timer
  • Priority Call Queuing
  • Embedded Reporting Package
    - Agent Statistics
    - Call Statistics
    - Group Supervisors
    - Printed Reports
  • OfficeServ DataView
    - UCD Statistics
    - UCD Monitoring
    - Wall-Style Display
    - Windows

Call Costing
Caller Identification (CID)

  • Automatic Number Identification (ANI)
  • Caller ID
  • Calling Line Identification

Caller ID Features

  • Name/Number Display
  • Next Call
  • Save Caller ID Number
  • Store Caller ID Number
  • Inquire Park / Hold
  • Caller ID Review List
  • Investigate
  • Abandon Call List
  • Caller ID on SMDR
  • Number to Name Translation
  • Caller ID to PSTN
  • Caller ID to Analog Port

Call Forwarding

  • All Calls
  • Busy
  • No Answer
  • Busy/No Answer
  • Forward DND
  • Follow Me
  • External
  • To Voice Mail
  • Preset Destination
  • Preset Forward Busy

Call Hold

  • Exclusive
  • System
  • Remote
Call Park and Page
Call Pickup
  • Directed
  • Groups
  • Established

Call Recording
Call Waiting / Camp-On
Caller Emergency Service ID (CESID)
Centrex / PBX Use
Chain Dialing
Chain Forward
Class of Service
Common Bell Control
Computer Telephony Integration (CTI)

  • OfficeServ Link
  • OfficeServ DataView
  • OfficeServ EasySet
  • OfficeServ Call
  • OfficeServ Operator
  • OfficeServ Softphone


  • Add On (5 party)
  • Unsupervised
  • Split

Conference Group
Customer Set Relocation
Data Security
Database Printout
Daylight Savings Time-Auto
Dialed Number Identification Service (DNIS)
Direct In Lines
Direct Inward Dialing (DID) T1

  • Day/Night Routing
  • Busy or Camp-On Option
  • MOH Source
  • DID Call Limits
Direct Inward System Access (DISA)
Direct Trunk Selection
Directory Names
DISA Security
Distinctive Ringing
Door Lock Release (Programmable)
Door Phones
Executive Barge-In Override)
  • With Warning Tone
  • Without Warning Ton
  • Trunk Monitor or Service Observing

External Music Interfaces
External Page Interfaces
Flash Key Operation
Flexible Numbering
Group Busy Setting
Hot Line
In Group/Out of Group
Incoming Call Distribution
Incoming/Outgoing Service
Individual Line Control
IP Keysets
ISDN Service

  • Primary Rate Interface

LAN Interface
Least Cost Routing
Live System Programming

  • From Any Digital Keyset
  • With a Personal Computer

Meet Me Page and Answer
Memory Protection
Message Waiting Indications
Message Waiting Key
Microphone On / Off per Station
Mobility Solution
Multiple Language Support

Music On Hold-Flexible
Music On Hold-Source
  • QSig over IP
  • QSig over PRI

Off Premises Extensions
OfficeServ Wireless
Operator Group

  • Operator
  • Station Group

Override Codes

  • Internal Zones (5)
  • External Zone (2)
  • All External
  • Page All

Park Orbits
Prime Line Selection
Priority Call Queuing
Private Lines
Programmable Line Privacy
Programmable Timers
Recall to Operator
Redial Review
Remote Programming-PC
Ring Modes

  • Time Based Routing-Plans
  • Automatic/Manual
  • Holiday Schedule
  • Temporary Override

Ring Over Page
Secretary Pooling
Single Line Connections
Speed Dial Numbers

  • Station List
  • System List

Speed Dial by Directory
Station Hunt Groups

  • Distributed
  • Sequential
  • Unconditional

Station Message Detail Recording
Station Pair
System Alarms
System Maintenance Alarms
System Directory
Toll Restriction

  • By Day or Night
  • By Line or Station
  • Eight Dialing Class
  • Special Code Table

Toll Restriction Override
Tone or Pulse Dialing

  • Screened / Unscreened
  • Voice Mail Transfer Key
  • With Camp-On

Trunk Groups
Uniform Call Distribution (UCD)
Universal Answer
Virtual Extensions
Voice Mail (Embedded)

  • Inband Signalling

Voice over IP (VoIP)
Walking Class of Service
Wireless LAN




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Samsung OfficeServ 7100 Features